Home > Return Policy

1. What is your return policy?
We do accept returns. Please note we have a 30-day return policy if the item arrives broken or damaged. Opened treats cannot be returned;

2. What can I return; what can't I return?
We accept returns on broken, damaged, or incorrect items shipped. We do not accept returns on opened treats.

Who pays the return shipping?
The shipper will pay for shipping if the item arrives broken, missing parts, wrong color, etc.

How do I start a return?
All returns must be authorized.Please contact us by email
and let us know what happened. We’d love to help.